We thank Ms Betty Ho and Dr Thomas Lee for their feedback (Improve ‘yellow sticker’ priority seating scheme, 16 December 2019; No need for sticker, just ask for a seat, 19 December 2019).

A gracious and caring commuting culture is needed to achieve a more inclusive land transport system that caters to the diverse needs of all Singaporeans. We introduced the “Excuse me, may I have a seat please” sticker pilot in October to alert commuters that there are fellow passengers with invisible medical conditions who may require a seat while on public transport.

We are heartened to have received encouraging feedback in the early stages of this pilot. We have gotten in touch with Ms Ho to assist her son in obtaining a sticker identifier. As pointed out by Dr Lee, we encourage all commuters to continue to care for those in need. We will continue to work with the operators and TransitLink, all of whom are key in the success of this initiative.

Through campaigns such as Graciousness campaign, and Caring SG Commuter movement, we hope to foster an inclusive, gracious and caring commuting culture among all Singaporeans. We welcome feedback from all parties to increase public awareness of this initiative. Together, we can make our public transport system more accessible to everyone, regardless of their needs.

Priscilla Chan (Ms)
Deputy Group Director, Public Transport
Land Transport Authority