We thank Mr Lee Foo Hoe for his feedback, (PMAs and other big objects on trains can affect commuters’ safety, 10 July 2024). Since 2017, LTA has mandated a maximum allowable size requirement for Personal Mobility Aids (PMAs), as well as strollers, wheelchairs, foldable bicycles and other bulky items on public transport.

These items must not exceed 120cm in length, 70cm in width and 150cm in height. For PMAs, 150cm cap refers to the floor to the height of the PMA or the user’s head, whichever is higher. In addition, the combined weight of the PMA and the user must not exceed 300kg. Information posters displaying these dimensions are placed at the fare gates.

The dimensions of these bulky items can be verified against checker floor markings at the areas in front of the fare gates at all stations. This is to assist both station staff and commuters in ensuring compliance with the size regulations.

We will work with the Public Transport Operators to step up enforcement against over-sized PMAs and other bulky items that cause obstruction to other commuters.

We encourage PMA and wheelchair users to board the train cabins with designated priority boarding areas for the safety and convenience of all passengers. Users who are unfamiliar with the station can approach station staff for assistance.

Similarly, we also urge commuters to be mindful of the priority use signs and to give way to users who require it. Together, we can contribute towards a safer and more inclusive public transport experience for everyone.

Yeo Teck Guan (Mr) 
Senior Group Director, Public Transport 
Land Transport Authority

Lam Sheau Kai (Mr) 
President 
SMRT Trains 

Jeffrey Sim 
Group CEO 
SBS Transit