We thank Dr Joanne Tay Siok Wan for her feedback and suggestions (Improve Bukit Batok bus interchange too, 15 July).

We would like to share with Dr Tay that Bukit Batok bus interchange is indeed among the next batch of interchanges slated for upgrading tender in 2023.  Studies are underway to determine the scope of works required at Bukit Batok bus interchange, including assessing the feasibility of providing a lift at the location as suggested by Dr Tay.

LTA regularly looks into how our public transport system can be more inclusive and accessible to all commuters including the elderly, persons with mobility challenges and families travelling with young children.  Specifically for bus interchanges, regular reviews are conducted and enhancements progressively implemented for those identified for upgrading.

Mr Yeo Teck Guan
Senior Group Director, Public Transport
Land Transport Authority